Delivery
We strive to provide our customers with the best delivery service. Therefore, all our parcels are delivered by TNT Express, a FedEx Express Group company specialising in express parcel delivery services.
We deliver exclusively to the countries mentioned below.
Delivery is free of charge for all orders totalling more than €50.00. For orders totalling less than €50.00, please refer to the table below.
Estimated delivery times vary, depending on the country, from 4 to 7 business days. Indicative details by country are provided below.
| Country of delivery | Delivery time in business days | Delivery costs for orders > €50 | Delivery costs including taxes for orders up to €50 |
| Germany | 5 | Free of charge | 5,90€ |
| Austria | 5 | Free of charge | 7,90€ |
| Belgium | 4 | Free of charge | 5,90€ |
| Bulgaria | 7 | Free of charge | 8,90€ |
| Croatia | 6 | Free of charge | 8,90€ |
| Denmark | 5 | Free of charge | 8,90€ |
| Sain & Canary Islands | 5 | Free of charge | 7,90€ |
| Estonia | 6 | Free of charge | 8,90€ |
| Finland | 6 | Free of charge | 8,90€ |
| France (including Monaco) | 5 | Free of charge | 5,90€ |
| Greece | 7 | Free of charge | 8,90€ |
| Hungary | 5 | Free of charge | 8,90€ |
| Ireland | 6 | Free of charge | 7,90€ |
| Italy (including Saint-Marin) | 5 | Free of charge | 7,90€ |
| Latvia | 6 | Free of charge | 8,90€ |
| Lithuania | 6 | Free of charge | 8,90€ |
| Luxembourg | 4 | Free of charge | Free of charge |
| Netherlands | 4 | Free of charge | 5,90€ |
| Poland | 5 | Free of charge | 8,90€ |
| Portugal | 6 | Free of charge | 8,90€ |
| Czech Republic | 5 | Free of charge | 8,90€ |
| Romania | 6 | Free of charge | 8,90€ |
| Slovakia | 5 | Free of charge | 8,90€ |
| Slovenia | 6 | Free of charge | 8,90€ |
| Sweden | 5 | Free of charge | 8,90€ |
Once your order is ready for delivery, a parcel number will be e-mailed to you for direct tracking of your order.
What if you are absent at the time of delivery? A calling card will be left in your letterbox, specifying the contact details of the TNT branch that is in possession of the parcel in order to reschedule the delivery.
What if there is a problem with your products? Please consult our procedures for any complaints
For more information, please consult our General Terms & Conditions of Sale.